A.
1. From the main screen, click on the Hard Copy button
2. Enter your name and password
3. Enter the HAWB you want to retrieve. (please note: we do not use any punctuation so please do not use them in your search) NOTE: When you specify search criteria to find requests, you can use a wildcard symbol (%) to indicate one or more characters on the left side of your search term. A wilcard is already being used on the right side of your search term. (e.g. search term %3456 will find 12345678). The search will auto-submit 4 seconds after typing ends.
4. When your bill number and any other documents that are associated with it come on the screen simply click on the bill to either open it or save it.
5. Hard copies are available usually 24-48 hours after delivery.
A.
Please notify us as far in advance as possible so that we can discuss your needs and work with you to make your shipment smoothly pickup or deliver.
